Terms of service
TERMS OF SERVICE
Last updated: October 17, 2026
Welcome to Wellivera (wellivera.com). This website is operated by Wellivera ("we", "us" or "our"). By visiting our website or purchasing from us, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree with these Terms, please do not use our website.
1. ELIGIBILITY
You must be at least 18 years old, or the age of majority in your state, to place an order. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.
2. PRODUCTS AND DESCRIPTIONS
We sell health and wellness products, including dietary supplements for people and for pets. We try to display our products and their descriptions as accurately as possible. However, we do not guarantee that product descriptions, images, colors or other content on the website are completely accurate, current or error-free. Packaging and labels may differ slightly from what is shown on the website.
3. HEALTH AND MEDICAL DISCLAIMER
- The statements on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).
- Our products are not intended to diagnose, treat, cure or prevent any disease.
- Information on this website is for general informational purposes only and is not medical or veterinary advice.
- Please consult your doctor or healthcare provider before using any supplement, especially if you are pregnant, nursing, taking medication or have a medical condition.
- Please consult your veterinarian before giving any product to your pet.
- Individual results may vary.
- Stop use and seek professional advice if you experience any adverse reaction.
- Keep all products out of reach of children and pets (unless the product is intended for pets).
4. ORDERS AND ACCEPTANCE
Placing an order is an offer to buy. We may accept or decline any order at our discretion. We reserve the right to limit or cancel quantities, or to refuse any order that appears to be fraudulent, unauthorized or placed in error. If we cancel an order after payment, we will issue a full refund to your original payment method.
5. PRICING AND PAYMENT
- All prices are listed in U.S. dollars (USD) and may change at any time without notice.
- Applicable taxes and shipping charges are calculated at checkout.
- We make every effort to ensure pricing is correct. If a product is listed at an incorrect price due to an error, we may cancel the order and refund you in full.
- Payment is processed securely through third-party payment providers. We do not store your full card details.
- By submitting payment, you confirm that you are authorized to use the payment method.
6. SHIPPING AND DELIVERY
We currently sell and ship within the United States. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather or other events outside our control. Risk of loss passes to you upon delivery to the carrier. Please see our Shipping Policy for full details.
7. RETURNS AND REFUNDS
Returns, refunds and replacements are governed by our Return & Refund Policy, which is part of these Terms.
8. ACCOUNTS AND ACCURACY OF INFORMATION
You agree to provide current, complete and accurate purchase and contact information. Please check your shipping address carefully. We are not responsible for orders delivered to an incorrect address provided by the customer.
9. PROHIBITED USE
You agree not to use our website:
- For any unlawful or fraudulent purpose
- To submit false or misleading information
- To upload viruses or any malicious code
- To interfere with the security or operation of the website
- To collect data from the website by automated means (scraping or bots) without our permission
- To resell our products without our written consent
10. INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images and design, belongs to Wellivera or its licensors and is protected by applicable copyright and trademark laws. Brand names and product names of third parties that appear on this website belong to their respective owners. Their use is for identification of the products we sell only and does not imply endorsement. You may not copy, reproduce or distribute our content without written permission.
11. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites and use third-party services such as payment processors and shipping carriers. We are not responsible for the content, policies or practices of these third parties.
12. CUSTOMER REVIEWS AND SUBMISSIONS
If you submit reviews, comments or other content, you grant us a non-exclusive, royalty-free right to use, display and share it. You agree that your submissions will be honest, lawful and will not contain offensive, false or infringing material. We may remove any content at our discretion.
13. DISCLAIMER OF WARRANTIES
Our website and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the website will be uninterrupted, secure or error-free.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Wellivera and its owners, employees and partners will not be liable for any indirect, incidental, special or consequential damages arising from your use of the website or products. Our total liability for any claim will not exceed the amount you paid for the product that is the subject of the claim. Some states do not allow certain limitations, so some of the above may not apply to you.
15. INDEMNIFICATION
You agree to defend and hold harmless Wellivera and its owners and employees from any claim, loss or expense (including reasonable legal fees) arising from your breach of these Terms or your misuse of the website or products.
16. PRIVACY
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
17. GOVERNING LAW
These Terms are governed by the laws of the State of [YOUR STATE], United States, without regard to conflict of law principles. Any dispute will be resolved in the courts located in [YOUR STATE/COUNTY].
18. CHANGES TO THESE TERMS
We may update these Terms at any time. Changes take effect when posted on this page, and the "Last updated" date will change. Continued use of the website after changes means you accept the updated Terms.
19. SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining parts will remain in full effect.
20. CONTACT US
For any questions about these Terms, please contact us:
Email: supportwellivera@gmail.com
Support availability: 24/7
Website: wellivera.com